Privacy Policy for Home AI Ecosystem

Effective Date: 2025-12-20

1. Introduction

Welcome to Home AI ("we," "our," or "us"). We are committed to protecting your privacy while you use our suite of applications, services in our ecosystem (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

A. Information You Provide to Us

  • Account Information: When you sign up via Google Sign-In or other methods, we collect your name, email address, and profile picture to create and authenticate your account.
  • Business Data: For our management tools (such as Guest House Online), we store the data you input, including room names, guest information, pricing, and transaction records. This data is processed solely to provide the functionality of the app.

B. Automatically Collected Information

  • Device Information: We may collect information about your mobile device, including the model, operating system version, and unique device identifiers, to help us debug issues and improve performance.
  • Usage Data: We may collect anonymous analytics data on how you interact with our Services to improve user experience.

3. How We Use Your Information

We use your information strictly for the following purposes:

  • Service Provision: To provide, operate, and maintain our applications (e.g., syncing your hotel data across devices).
  • Authentication: To verify your identity and secure your account.
  • Support: To respond to your comments, questions, and customer service requests.
  • Communication: To send you technical notices, updates, security alerts, and support messages.

We do NOT sell your personal data to third parties or advertisers.

4. Third-Party Authentication Data

Our Services use third-party authentication services to verify your identity. We do not store your passwords for these services.

A. Google User Data

We access your Google public profile (name, profile picture) and email address via Google Sign-In.

  • We use this data only to create your user account and identify you within the system.
  • We do not use this data for advertising purposes.
  • We do not share this data with third parties.

B. Facebook User Data (If Applicable)

If you sign in via Facebook, we access your public profile (name, profile picture) and email address.

  • We use this data strictly for authentication and account creation.
  • We do not post to your Facebook timeline without your explicit permission.
  • Data Deletion Instructions: You can delete our app's access to your data via your Facebook Settings > Apps and Websites.

C. Apple User Data (If Applicable)

If you sign in with Apple, we receive your name and email address (or a private relay email provided by Apple).

  • We use this information solely to create your account and communicate important service updates.
  • Apple's strict privacy protocols apply to the initial authentication process.

5. Data Storage and Security

Your data is stored securely on cloud servers. We implement industry-standard security measures, including encryption and secure access protocols, to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights (Data Deletion)

You have the right to access, correct, or delete your personal data.

  • Account Deletion: If you wish to delete your account and all associated business data, you may request this directly by contacting us at the email below. Upon request, we will permanently delete your data from our active databases.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, where feasible, providing notice through our Services.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Home AI Support Team

Email: support@home-ai.com.vn

Website: https://home-ai.com.vn